Professional IT Support Specialist with expertise in network infrastructure, system troubleshooting, and technical solutions. Passionate about implementing efficient technology solutions that drive business success.
Client Satisfaction
Projects Completed
Support Available
TECHNOLOGIES I WORK WITH
Dedicated IT Specialist with a focus on delivering reliable technology solutions
I am an IT Support Specialist who focuses on providing technology solutions that are not only reactive but also proactive. My mission is to minimize downtime and increase user productivity through solid support and efficient automation. With 4 months of hands-on experience as an IT Support Specialist, I have been extensively involved in resolving various technical issues. My responsibilities have included troubleshooting computers (hardware and software), pulling and terminating network cables, configuring Cisco Catalyst 2950 switches, setting up hybrid environments, among other duties.
Design, implementation, and maintenance of scalable network architectures and hybrid environments
Implementation of automated solutions and standardized procedures to enhance system reliability
Demonstrated expertise in IT infrastructure, network administration, and technical support
Fakultas Psikologi Universitas Indonesia
October 2025 - February 2026
Providing comprehensive IT infrastructure support, network administration, and technical troubleshooting for faculty operations and academic systems.
Hands-on experience in implementing and maintaining critical IT systems
TIA/EIA 568B Standard
Professional termination and testing of network cables ensuring optimal connectivity and adherence to standards.
Switch Configuration
Configuration and optimization of Cisco switches for enhanced network performance and VLAN segmentation.
Cloud Integration
Implementation of hybrid environment solutions integrating on-premise systems with cloud services.
PC/Laptop Servicing
Regular maintenance, upgrades, and optimization of computer hardware ensuring maximum uptime.
OS Diagnostics
Diagnosis and resolution of complex Windows OS issues, system errors, and software conflicts.
End-to-End Setup
Comprehensive setup and configuration of computer systems including OS installation and software deployment.
Have a project in mind or need IT support? Let's discuss how I can help.